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Support and FAQ

Welcome to the Pixel & Twill support page! Start with our FAQs below, or report a bug if something’s acting up.

1. What is Pixel and Twill?

Pixel and Twill is a modern weaving tool that feels like your favorite sketchbook. You can design drafts, find inspiration, and connect with weavers — all in one elegant space.

2. How does the editor work?

3. Do I need to log in?

Not unless you want to save your drafts or fork someone else's! Feel free to explore anonymously. (Since this is in beta, you might see things change slightly as we tweak how accounts work.)

4. Is it mobile-friendly?

Technically yes — the gallery works great on mobile. The editor works too, but it's much easier on a larger screen (trust us).

5. What's the difference between Draw and Select?

Draw is for sketching directly on the canvas. Select lets you highlight parts of the draft to copy, remove, or add space.

6. What does Prefill do?

It fills your warp with a common pattern like straight draw, point, or Ms and Ws — so you can start from something instead of a blank slate.

7. What does Fork mean?

Forking makes a copy of a draft you didn’t create, so you can modify it without changing the original. It’s like cloning a recipe before you add too much cinnamon.

8. Where are my drafts saved?

If you're logged in, your drafts are saved to your account in the cloud. You can come back to them anytime from any device. In the gallery, you can simply search "My Drafts" to see your work.

9. Can other people see my drafts?

Not if you mark them private! All thumbnails (40 x 40 threads) are shown to everyone, but the draft can be private.

10. Can I download a WIF?

Not yet — but it’s definitely on our roadmap.

11. Have another question?

Let us know here — support@pixelandtwill.com — we’ll keep adding to this page as things come up!